New Retail Banking Research shows NCR is global leader in multivendor ATM software

Research published by Retail Banking Research (RBR) shows that NCR Corporation is the world’s largest supplier of multivendor ATM middleware and applications. Most notably, substantially more financial institutions in North America rely on NCR’s APTRA™ software suite than the next three providers combined, and RBR also finds that NCR holds market share leads in Western Europe and Latin America. NCR has been the worldwide leader in ATM hardware for 23 consecutive years.

The "Multivendor Software 2010" study included in depth interviews with 66 financial services organizations in 39 countries who collectively have deployed more than 310,000 ATMs. The study found that approximately 450,000 ATMs globally run multivendor software, a nearly 60 percent increase over the past two years. According to the report, NCR leads all providers with 29 percent of the global market share for ATM applications.

"More financial institutions are turning to multi-vendor software to reduce costs, increase revenue, foster more customer loyalty and help their customers interact with their bank when, where and how they choose", said Michael O’Laughlin, vice president and general manager, NCR Financial Services. "We are pleased that so many financial institutions view NCR as the partner they trust to deliver technical expertise and support on a local level. Our APTRA suite offers the most comprehensive set of software applications available today, delivering leadership features and a rich set of management tools."

Regionally, the report found that Western Europe, Asia-Pacific and North America accounted for 80 percent of the multivendor software installations, with Western Europe having the largest number of ATMs by region. In addition, the number of ATMs running multivendor software in Latin America has doubled in the past two years, and more ATMs running multivendor software use NCR than all of the other vendors combined.



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