SecureWorks Receives Frost & Sullivan's 2009 Customer Value Enhancement Award

SecureWorks(R), Inc., a leading global provider of information security services protecting 2,800 clients worldwide, announced today that it has received Frost & Sullivan's 2009 Customer Value Enhancement Award for the Managed Security Service Providers (MSSP) Market. This award is a prestigious recognition of SecureWorks' accomplishments in the MSSP market and its dedication to providing the very best in service to its clients, investors and employees.

The award for Customer Value Enhancement is presented by Frost & Sullivan each year to one MSSP company that has demonstrated excellence in implementing strategies that proactively create value for its customers, with a focus on improving the return on the investment that customers make in its services or products.

"This award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply providing good customer service, leading to improved customer retention and ultimately customer base expansion," said Martha Vasquez, Frost & Sullivan Research Analyst.

"SecureWorks is honored to be the MSSP chosen by Frost & Sullivan to receive their Customer Value Enhancement Award," said Mike Cote, chairman and CEO of SecureWorks. "Providing excellent client service has always been a top priority for the company, and this award is a testament to our achievements and ongoing efforts. It is SecureWorks' exemplary client service, cutting-edge technology, comprehensive service offerings, and world-class security research, delivered by our outstanding employees, that has made the company a success. It is this high level of service which our clients have come to rely on and will continue to receive from SecureWorks."

SecureWorks has also been honored with SC Magazine's "Best Managed Security Service" award for 2006, 2007, 2008 & 2009 and has been named to the Inc. 500, Inc. 5000 and the Deloitte lists of fastest-growing companies. Most recently, SecureWorks was named a finalist in the MSSP of the Year category of the 2010 SC Awards Europe for outstanding achievement in information technology security.




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